Integrated Management System Policy
İnnovathink Mühendislik Sanayi ve Ticaret A.Ş. (Airqoon)
At İnnovathink Mühendislik Sanayi ve Ticaret A.Ş., we aim to support our customers on their digital transformation journeys by delivering innovative information technology solutions cost-effectively, contributing to the optimisation of their business processes, increasing their operational efficiency and strengthening their competitive advantage. By making effective use of the opportunities technology offers, we continually develop ourselves and our services to help our customers achieve sustainable growth and success.
Under the Airqoon brand, we design, manufacture and deliver air quality monitoring devices and the Airqoon Lens platform as a service. The accuracy, continuity and security of the measurement data we provide to municipalities, public institutions and industrial organisations are fundamental to our work.
In pursuing this vision, and in order to deliver our services in line with national and international standards, we have adopted, operate and maintain the ISO 9001 Quality Management System, ISO/IEC 27001 Information Security Management System and ISO/IEC 27701 Privacy Information Management System standards.
At İnnovathink Mühendislik Sanayi ve Ticaret A.Ş., we commit to:
- Understand our customers' needs and expectations, and design, deliver and support our products and services accordingly;
- Deliver the information technology services we provide to internal and external customers reliably, consistently, with high quality and cost-effectively, based on the principle of continual improvement;
- Ensure the accuracy and continuity of measurement data through calibration, field maintenance and data quality control;
- Select and monitor our suppliers and business partners in line with our quality and security expectations;
- Protect the confidentiality, integrity and availability of information belonging to our customers and to our company;
- Ensure information security by regularly reviewing the risks to our information assets and taking the actions needed to treat them;
- Apply security by design across the entire data flow, from device firmware through communication infrastructure to the platform;
- Detect and respond to information security incidents promptly and prevent their recurrence;
- Ensure business continuity through our robust infrastructure and provide uninterrupted service to our customers;
- Ensure the security of the personal data of all our interested parties;
- Achieve operational excellence by proactively evaluating risks and opportunities across all our processes;
- Set quality and information security objectives, and monitor and review them regularly;
- Establish transparent and clear communication to understand and meet the needs and expectations of interested parties;
- Continually support the personal and professional development of our employees, provide a rewarding and fair working environment, and increase employee satisfaction;
- Manage the waste arising from our activities appropriately and reduce the resulting pollution;
- Improve the performance of the management systems we operate and continually improve them;
- Comply with the national and international legislation to which we are subject, including personal data protection legislation, as well as contractual obligations and other applicable requirements.
This policy has been approved by top management, is binding on all employees, and is made available to relevant external parties through our website. It is reviewed at least once a year and whenever necessary.